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Bachelor/Master Internship: Analyzing and Monitoring Dealer Performance for Repair and Maintenance Contracts

Join us in analyzing the accuracy of budgeted versus actual claim costs for Repair and Maintenance (R&M) contracts of New Generation DAF (NGD) Trucks and contribute to creating actionable improvement plans

  • Location Eindhoven
  • Organisation Unit Internships Eindhoven
  • Fulltime Fulltime
  • Education level Bachelor
  • Contract type Internship contract

Job description

As an intern in the “Costing & Analysis” group, you will be responsible for assessing the accuracy of budgeted versus actual claim costs for the repair and maintenance contracts of New Generation DAF (NGD) Trucks and providing proposals for improvement.
Your main responsibilities will include:

  • Accessing and cleaning claim data from the field for New Generation DAF Trucks.
  • Analyzing the cleaned data to identify discrepancies between budgeted and actual costs.
  • Assessing the overall total cost level, ramp-up effects, and individual component performance.
  • Developing presentations to communicate your findings and recommendations.
  • Collaborating with team members to translate insights into actionable improvement plans.
  • Supporting the team in enhancing data-driven decision-making for various stakeholders.

Your profile

As an intern in the “Costing & Analysis” group, you will be responsible for assessing the accuracy of budgeted versus actual claim costs for the repair and maintenance contracts of New Generation DAF (NGD) Trucks and providing proposals for improvement.
Your main responsibilities will include:

  • Accessing and cleaning claim data from the field for New Generation DAF Trucks.
  • Analyzing the cleaned data to identify discrepancies between budgeted and actual costs.
  • Assessing the overall total cost level, ramp-up effects, and individual component performance.
  • Developing presentations to communicate your findings and recommendations.
  • Collaborating with team members to translate insights into actionable improvement plans.
  • Supporting the team in enhancing data-driven decision-making for various stakeholders.

Department

The Costing & Analysis group is part of the Aftersales department within the Marketing and Sales organization at DAF Trucks. The department comprises a dedicated team of 15 professionals, including cost engineers, data analysts, data scientists and data engineers. The mission of Costing & Analysis is to collaboratively translate business needs into actionable data insights through proactive data analysis, reporting, and modeling. This supports data-driven decision-making for our customers, dealers, and the DAF business. The group aims to enhance service quality and operational efficiency for dealers providing Repair and Maintenance (R&M) contracts, thereby maximizing vehicle uptime and optimizing overall service performance.

We offer

  • A view behind the scenes at a large international corporation; You will get a lot of freedom and responsibility;
  • We are open to your initiatives and depending on the assignment you see your results back in the workplace;
  • An experienced coach and supervisor who can teach you a lot and is willing to help you with your assignment;
  • After your graduation, you will have the opportunity to start your career at DAF;
  • An internship wage of  € 375,-  Bachelor and € 450,- Master per month on full-time base;
  • A travel allowance, if you don’t have a student travel product (provided by the Dutch government);
  • A housing allowance, if you temporarily rent a room near DAF.
Each intern will have the opportunity to participate at the Student Event. During this event you will meet other interns and find out more about DAF/PACCAR!

Would you like to know more about the experiences of other students? Here you can read stories of our former interns.