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DAF Fleet Services

Complete Fleet Management Solutions

 

DAF Fleet Services

DAF Fleet Services is our integrated organisation, delivering first-class fleet management solutions that prioritise end-to-end customer experience across all areas of service. Managing activity from onboarding, in-life maintenance management, to proactive defect management and parts availability across all aspects of your vehicle. DAF Fleet Services puts you in control and provides true visibility of performance across your assets and all areas of service through the entire operational relationship. We support businesses in all sectors and across the transport industry.

DAF Fleet Services is growing rapidly and adds significant value to customers with fleets made up of a wide range of HGVs and ancillary equipment, offering complete life-cycle management for fleets of all sizes.

 
 

Customer-Focused Solutions

We deliver a personalised service through tailored Customer Service Charters, adapting to your evolving needs to keep your fleet moving efficiently.

Industry-Leading Technology

We harness DAF’s PACCAR Connect and other advanced tools to optimise your fleet, delivering real-time insights directly to the workshop. As the only fleet manager using the same systems as the UK’s largest DAF dealer network, we offer unmatched efficiency and integration.

Maximising Fleet Performance

Uniquely positioned to manage all aspects of asset performance, we ensure your fleet stays compliant and reliable. DAF Fleet Services take a connected, proactive approach—minimising disruptions and providing full transparency across operations.

A Team You Can Trust

From expert engineers to dedicated customer managers, our team works closely with you to understand your goals and deliver exceptional service—becoming a true extension of your business.

 

Why choose DAF Fleet Services?

 
 
 

Compliance Management

Maintenance Planning

We manage tailored maintenance schedules for vehicles and equipment, ensuring legal compliance and minimal downtime. MOTs are booked early, services are coordinated to reduce off-road time, and all work is validated and tracked for efficiency.

Documentation Auditing

We audit all maintenance records to ensure compliance, log defects, and track repair history. We also monitor asset usage and recommend adjustments to optimise contracts.

Booking Management

Our central system handles all bookings and uploads.compliance documents to DAFcheck-giving you full, auditable visibility of your fleet and equipment in one place.

 

 

Key Benefits

  • Simplified compliance process through centralised management.
  • Comprehensive, approved documentation for all fleet assets in one place.
  • Peace of mind with a fully auditable system.
  • Improved operational efficiency through integrated maintenance planning.
 

Defect and Uptime Management

Emergency Response

Fast, reliable breakdown support via our own call-out service and DAFaid-keeping your fleet moving with seamless issue resolution.

DAF Fleet Services Access

Track and manage fleet issues in real time with the DAF Uptime portal for greater visibility and control.

DAF truckCheck App

Drivers report defects instantly for any part of your fleet via mobile. Issues are logged centrally and shared with DAF systems for fast, efficient resolution-minimising unplanned downtime.

Proactive VOR Management

We manage all vehicle downtime in real time-scheduled or unexpected. From temporary fixes to parts tracking, our proactive system ensures minimal disruption, with insights from PACCAR Connect helping prevent future issues.

 

 

Key Benefits

  • Reduced vehicle downtime with fast issue resolution.
  • Real-time updates on vehicle status and repairs.
  • Proven ability to improve fleet availability through proactive maintenance strategies and a dedicated approach to VOR resolution.
  • Access for drivers to the DAF truckCheck tool ensures that all defects are tracked and resolved efficiently.
  • Comprehensive support through DAFaid for emergency breakdowns, ensuring a seamless response to any unforeseen issues.
 

Fleet and Cost Management

Performance Reporting

Get monthly reviews, trends, and insights from your dedicated Customer Manager. We set shared goals, track KPIs, and deliver clear, actionable reports-driving real improvements and added value.

Consolidated Invoicing

One-stop invoicing for all fleet and non-contract needs. Fixedprice maintenance for assets, tyres, and equipment-cutting admin, boosting efficiency, and simplifying budgets.

Cost Control

We manage non-contract work, ensuring spend stays within agreed limits. With expert repair oversight and transparent processes, we help control costs, support future savings, and enable cost recovery-all backed by fleet data.

 

 

Key Benefits

  • Predictable, verified, and transparent cost management.
  • Streamlined administration with consolidated invoicing.
  • Data-driven decisions with KPI-led reporting.
  • Fleet transition management and initial onboarded asset
    management.
Compliance management header 2

Adaptable according to your operational needs

Feature Compliance Management Defect and Uptime Management Fleet & Cost Management
Legal compliance - all legal activities and bookings across your fleet and OEM/equipment
Optimised maintenance plan, sign off and release to approved vendors
360 degree WIP management and work confirmation
Document validation, control, and availability
WIP, breakdown, or customer lead VOR and temporary repair management
Interactive VOR reporting across stakeholders/levels
Defect management (assign, plan, WIP & closure)
24/365 emergency response service
Non-Contract Single Point Consolidated Invoicing (+% handling fee per invoice)
Dedicated DAF Fleet Services Customer Manager
KPI reporting via Portal
Whole-life cost management
 
 

Contact Us

Get in touch with DAF Fleet Services today to learn more about how we can support your fleet operations and help drive your business forward.

 
 

Parts for you entire fleet: PACCAR Parts Fleet Services

The easiest way to facilitate, manage and control payments for parts. Offering you consolidated billing as well as a national credit level. Operators benefit from a network-wide, parts pricing agreement - one price, at any dealer, UK wide. A web portal brings everything together, providing you with the ability to search and view past purchases, copy invoices, account overviews and more.

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